Return Policy

All orders are meticulously processed and typically shipped within 24-48 hours.
Upon dispatch, you will receive a tracking link via your registered email, ensuring you can follow your order's journey.
We proudly offer Cash on Delivery (COD) for your convenience.

Regrettably, we do not accept returns or offer refunds for items solely due to a change of mind, in alignment with our commitment to quality and exclusivity.

At The KRYP, we understand the importance of a perfect fit. Therefore, we offer size exchanges on all our products, subject to availability.
To facilitate an exchange, a service charge of 250 Rs will apply.
To initiate an exchange, please contact our esteemed customer service team with your Order ID, the size purchased, and the size requested at exchangethekryp@gmail.com within 7 days of receiving your item.
All exchange requests will undergo a thorough quality inspection by our team. We reserve the right to decline an exchange if:

The product shows signs of wear, missing tags..
The product is returned in a damaged condition.
Once the returned item passes our quality check, we will process the exchange within 3-4 business days.

D. Product Exchange

We accept exchange requests only for items that are damaged, defective, or incorrect, within 3 days of receipt.
The product must be returned in its pristine condition and original packaging.
Should you receive a defective product, please contact us immediately at exchangethekryp@gmail.com with your order details and accompanying images and videos of the product.

E. Cancellation and Refund

All sales made are final.
Our policy does not accommodate cancellations or refunds once an order has been placed, underscoring our commitment to excellence and exclusivity.

Further Assistance

For any further assistance, our dedicated customer service team is available at thekrypstore@gmail.com